For dental practices
When the phone rings, your team is assisting at the chair
The essentials at a glance
- Reachable, even while your team assists at the chair.
- Books, moves and cancels appointments directly on the phone.
- On request, SMS confirmation with a private link: fewer short-notice gaps.
- Multilingual, also understands Swiss German.
- From CHF 299 per month, free 30-day test with your real calls.
Reachable while your team assists at the chair
In the dental practice, the phone usually rings exactly when every hand is needed. Voxtra takes the forwarded calls, also in the evening, at weekends and when several people call at the same time.
Those who meet a busy line often call the next dental practice instead. A missed call is therefore rarely just a missed call, but frequently an appointment booked elsewhere.
Fewer gaps through appointment confirmation
Short-notice cancellations and missed appointments cost expensive chair time. At the practice’s request, Voxtra sends an SMS confirmation with a private link after every booking. Through it, patients move or cancel their appointment themselves instead of simply letting it lapse.
An appointment that frees up in good time can be given to someone else. This reduces idle stretches in the treatment plan, while your team stays with the patients.
Patients in pain: quickly to the next appointment
When someone calls with acute pain, Voxtra looks for the next free appointment. If everything is taken at short notice, the assistant plays the announcement you have stored, for example that your team will get in touch right away.
Medical information and diagnoses stay with the practice. For a real emergency, the official emergency number remains authoritative. Because every call is answered, a person in pain finds someone to talk to straight away.
Directly in OneDoc and Google Calendar
Voxtra books directly into the software your practice already works with, such as OneDoc or Google Calendar, and enters every appointment itself. New appointments, moves and cancellations land in the right calendar immediately.
If your practice works with phone and calendar, Voxtra enters the appointments agreed by phone directly into the calendar.
Multilingual, understands Swiss German
Voxtra supports German, French, Italian and English and additionally understands Swiss German and dialect. The assistant recognises which language is being spoken within the conversation itself.
Data protection and prices
Voxtra is designed to comply with the revised Swiss Federal Act on Data Protection (revFADP) and the EU GDPR. Recordings serve only the services agreed with your practice; they are processed only by Voxtra and its contractually bound service providers.
The assistant costs from CHF 299 per month, and a free 30-day test with your real calls is included. All details can be found under Costs and prices.
Also for other practices
Voxtra suits other specialities as well. There are dedicated pages with the respective details for the medical practice and for physiotherapy.
Swiss-made software from Zurich
Voxtra is a Swiss product in its own right: the software stack is developed, owned and operated by Voxtra GmbH in Zurich. For Swiss practices that means short lines of communication, a local contact and data protection that meets Swiss expectations.
Sensitive call and appointment data is treated confidentially and serves only the services agreed with your practice. The revised Swiss Data Protection Act (revFADP) is therefore part of the product.